Proper Handling

Breakage or Chipping

• Never hit chinaware on its edge to remove stuck on food, always use scrapers to dislodge food from plates
• Never use other china or metal utensils to scrape dishes
• Avoid overloading dish racks which cause items to bang together
• Do not nest items that don't nest
• Do not overload bus boxes
• Do not drop heavy items onto china in the bus box
• Avoid stacking china too high

Processes Causing Scratches or Metal Marking and Excessive Glaze Wear

• Infrequent cleaning of stainless steel dish tables
• Using other china or metal utensils to scrape dishes
• Overworking the china due to inadequate inventory levels
• Scouring with metal pads, steel wool
• Overloading of bus boxes and dish racks
• Stacking hot, wet china

Processing Causing Stains or Discoloration

• Allowing china to remain unwashed after use
• Overworking the china due to inadequate inventory levels

For more information on our recommending handling of chinaware, or if you need help in finding the cause for wear and tear, please contact us at info@tuxton.com or call us toll free at 877.288.9866 and we would be happy to help.

Handling of Cookware

• BEFORE USING: Wash all pans and lids in hot water with a mild soap or dish detergent. Rinse and dry. Be sure cookware is completely dry before storing.
• DURING COOKING: TuxCLAD and TuxSTEEL items may be used on gas, electric, ceramic hobs and induction range. For other collections compatibility information, please check with your sales representative. Where possible, adjust the gas burner or select the proper size of electric surface unit so that the heat touches only the bottom of the cookware. Heat that extends beyond the base diameter of the pan or up the sides may cause discoloration or even damage the handles. The TuxCORE aluminum clad heat distributor featured on TuxSTEEL Cookware is very efficient so only low to medium heat settings should be required. High heat should only be used when bringing water to boil. NEVER let any cookware boil dry.
• CLEANING & MAINTENANCE: Allow all cookware to cool completely before washing. As with all fine cookware, handwashing is preferred.  In time, the cumulative effects of strong agitation and harsh detergent may dull the high-gloss exterior, although the performance of the pan will not be affected.

Aluminum Cookware (TuxWARE)

• Salt solutions, acidic products like tomatoes, disinfectants or bleach can corrode aluminum cookware. Never store these items in cookware and avoid prolonged exposure to these and any strong alkali-based cleaners (lye, soda ash, or trisodium phosphate) or oven cleaners.

Natural (Uncoated) Cookware

• Tuxton Pro Cookware natural pans effectively distribute heat so foods are cooked more quickly and evenly. We recommend using low to medium heat settings for best cooking results. High heat flames extending beyond the diameter base of the pan or up the sides may cause unwanted discoloration. All metal parts of the pans are oven safe to 500˚F. To keep your cookware looking like new, always scrub in the direction of the material grain.

Nonstick (Coated) Cookware

• Tuxton Pro Cookware pans distribute heat effectively so using low to medium heat temperatures deliver the best cooking results. High heat can cause foods to stick and discolor or damage nonstick surfaces. Avoid using any sharp-edged objects such as grates, forks or knives directly on any nonstick surface. Sharp items may cut through the coated surface damaging your pans and voiding your product warranty. For best results, use only scouring pads approved for non-stick cookware.

TuxCLADcu (Copper) Cookware

• Copper conducts heat quickly and evenly, so be mindful to avoid using high heat, as it can cause discoloration and damage to the copper.
• Allow the cookware to cool completely before washing it by hand with a mild dish soap and a soft sponge or cloth. Avoid abrasive cleaners or scrubbers, as they can scratch the surface. If there are stubborn stains, you can use a paste made of equal parts salt and white vinegar to gently scrub the area. Thoroughly dry your copper cookware after washing to prevent water spots and tarnishing. Use a soft cloth to dry it completely, paying special attention to any crevices or seams.
• Over time, copper cookware may develop a patina, which is a natural tarnish that forms on the surface. Some people prefer this look, but if you prefer your cookware to have a shiny appearance, you can polish it using a copper cleaner or a homemade paste of equal parts flour, salt, and vinegar. Apply the paste to the surface, let it sit for a few minutes, then gently buff it with a soft cloth until it shines.
• Store your copper cookware in a dry place away from moisture to prevent tarnishing. If stacking, place a soft cloth or paper towel between each piece to avoid scratches.